Cancellation, Shipping & Returns

We know you want your order delivered quickly and safely. Once your payment is received, we start processing your order right away.

Order Processing: Orders are packed and made ready for dispatch within 1–2 business days after payment confirmation.

Delivery Time: Delivery time depends on your location. You will be able to see the estimated delivery timeline before placing your order.

Handling Charges: Orders worth ₹500 or more are eligible for free shipping. For orders below ₹500, a small handling charge may apply. The final charges, if any, will be shown at checkout before you place the order.

Tracking Your Order: Once your order is shipped, we will share the tracking link with you through WhatsApp and/or email. You can use this link to track your order until it reaches you.

International Shipping: At the moment, we deliver only within India.

Once an order is placed, we usually do not offer cancellations. For any exception, you can contact us through our support channels and our team will check your request.

You can also refuse the order at the time of delivery. Once the refusal is updated and processed, the refund will be initiated.

After your cancellation or refusal request is processed, we will share a confirmation through WhatsApp and/or email.

We want every order to reach you in good condition. If you receive a damaged or defective product, we will help you resolve it.

If your product arrives damaged or defective, please contact us within 7 days from the delivery date. Once the issue is verified, a refund will be initiated from our end. Our team will assist you throughout the process to ensure it is resolved smoothly.

Please note that we do not accept returns or refunds for change-of-mind requests.

What We Need From You

• To help us resolve your request faster, please raise the issue as soon as possible after receiving the order.
• Requests raised after 7 days from the delivery date cannot be accepted.
• An unboxing video is preferred, as it helps us verify the issue quickly and process your request smoothly.

Refund Timeline

Once your request is approved, the refund will be processed to your original payment method within 2–3 business days.